[P1] The Digest Lives and the digi-cams have their own loop
Simon G. Trask
simon at simbiosis.com
Wed Aug 4 13:23:48 PDT 2004
At 5:31 PM -0700 2/8/04, Jill Whenmouth wrote:
>The digi-cam
>list sent him a message, his auto reply responded, and .... yup, been there,
>done that... suddenly the messages were Pouring in... someone counted
>700+... Just like saturday with Jim! (Will we ever forget when Jim's
>vacation ends?)
>
>I don't remember this having happened before... and now it happens twice in
>three days... right in the midst of the macintoshguy's server doing its own
>craziness!
>
>Should we start looking for conspiracy theories?
Actually it's surprising this sort of thing doesn't happen more
often. For one thing, mailing lists bring together people with a
range of technical capabilities (or incapabilities!). There again, as
the Jim affair showed, even technically adept people can mess up.
Poor people design is a given ;) Poor software design, on the other
hand, is less excusable. Good software design - and especially good
list software design - should attempt to take into account the
vagaries of people - who, accidentally or otherwise, will always do
things they're not 'meant' to do.
If a bit more thought had gone into the list software design, we
needn't have been deluged with Jim's emails. All it needs is for the
software to have a rule built in which detects that sort of thing,
then stops forwarding the received messages on to the list and
unsubscribes the person. A one-off message could be sent to the
offending (ex) subscriber explaining why they were unsubscribed and
providing instructions for resubbing to the list - when they're back
off holiday, for example!
Simon
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