[P1] Hard disk crash file recovery

Scott Warren sw at shelton.org
Fri Aug 6 10:50:25 PDT 2004

If it truly is a head crash, and thats tough to tell with out knowing 
what you are looking for, then each time you power up the hard drive, 
you run the risk of damaging more data on the disk.  If the drive head 
just failed, then no worries, but if its loose or something, it could 
be scratching the hard drive surface.

I do not know for sure but I would bet if you have a company try to 
recover your data, it does not void the warranty.  I would think the 
manufacturer has something on their website about their policy with 
data recovery.

A quick Google for "Canada Hard Drive Recovery" showed  
www.vitaldata.ca  and  www.xordata.com but I have not used either of 
these companies (being in Texas).  We spent around $800 getting a hard 
drive recovered and thats cheap...

On Aug 6, 2004, at 11:04 AM, Alexandre Leroux wrote:

> Dear list members,
> I just had bad news about the hard disk I was using with my iBook. It 
> crashed while I was on holidays (and of course, I was planning to do 
> backups when I get back).
> The disk is still on warranty, but before replacing it, I'm ready to 
> pay to recover the files on it if possible. The tech at my 
> Apple-reseller tried unsuccessfully with some software. He told me 
> other companies could be able to recover the files. He specified 
> "smart error" and "possible head crash". For your information, the 
> disk does not mount at all, it makes an abnormal noise.
> Do you know (if possible, in Canada), a company that could try to 
> recover the files?
> Will this void the warranty?
> What else can I do?
> Thank you very much !
> Alex :-)
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