[P1] Why not applecare -- it sure seems worth the $$

[Gary Archer]

It sounds like the luck of the service tech you reach.  I just printed out
the AppleCare Protection Plan Terms and Conditions and section 2 under "The
Plan does not cover"

G.  Repair, replacement, or maintenance of items that have been subject to
wear and tear, such as cases, key caps, knobs, handles, batteries or
mechanical parts.


This is such a "vague" section that a tech could have apply to your slot
loading drive or your drive tray, it could apply to the wear and tear of the
wires under the hinge of the iBook, etc..


On 1/9/04 10:53 AM, "Alric J. Lam" <Alric.J.Lam at Dartmouth.EDU> wrote:

> Was it perhaps in your 3rd year of applecare?  Maybe that is the cutoff.....
> 
> --- You wrote:
> Hmm, What's the trick to get it covered then?  I tried to be
> persistent, and between that and being on hold with I think  3
> different support personnel, I was on the phone at least a half an
> hour.  The ironic thing was that I'd heard people on this list getting
> batteries replaced before, and that was one of the reasons I bought
> AppleCare before the end of my 1 year warranty.  Then they tell me that
> unless my battery failed within some specific shorter time frame, it
> would not be covered by AppleCare.