[iBook] Quick turnaround on iBook repair

David Harris dmichaelharris at earthlink.net
Fri May 6 19:50:44 PDT 2005


Hi:

I'm sorry about the difficulties.  I have had luck with my two 12" G3 
iBooks.  I try to run them equally, but I still gravitate to the 700Mhz 
iBook with the CD ROM for my mail using Mail X.

I think that the 900Mhz Combo drive get jealous, so I am running her 
more often.

To the point, however, Apple should honor or do something to get you 
along during those times without the laptop.  It just plain bad for 
business to have someone like you de dissatisfied.  Apple should hold 
up it's end to you satisfaction, instead of finger-pointing.  But I 
sincerely doubt that you get any better products from any other 
company, to be honest.  I have had problems that I have voiced with 
other companies that produce supposedly quality products, but don't 
have the quality support or worse, get treated like it was my fault.

Hang in there, and don't sell Apple too short.

David

PS:  I'm just an Apple fan and am not employed by any computer firm.

On May 6, 2005, at 7:39 PM, Ron Reames wrote:

> It's  too bad, tho, that so many NEED repair.
> In less than 3 years I've gone through 3 G3 iBooks and 1 G4 'book.
> Even as a user group president, I would not recommend anyone buy an 
> iBook.
>
>
> On May 6, 2005, at 8:41 AM, Scott Warren wrote:
>
>> On the other side of the coin, I have had one of my user's laptops 
>> out for repairs for weeks... Apple or their courier lost it in the 
>> mail and we have had 3-4 weeks of finger pointing going on and still 
>> no computer..
>
>     
> Ron
> ----------------------------------------------------------------
> "For every action there is an equal and opposite government program".
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