[iTunes] iTunes not recognizing an iPod (Becca)

Becca becca_price at yahoo.com
Thu Dec 24 16:26:16 PST 2009




--- On Thu, 12/24/09, Robert Finlay <rfinlay at mac.com> wrote:

> Is the iPod battery charged? If not, you may have to charge
> it at least partially before iTunes will "see" it. An
> external charger will charge it faster than the usb port.

we  made sure it was fully charged. We tried it on both his computer and mine, and the screen on the iPod goes through the syncing sequence, but the icon for the iPod never shows up in iTunes.

-becca


      


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