I'm not sure you can be hooked to the internet with your ethernet DSL connection and still have the analog phone modem also available for sending and receiving faxes. The way I interpret the current Mac communications scheme is ONE WAY (analog fax modem) of THE OTHER WAY (digital ethernet) all Internet centric. You bring up an excellent deficiency in that scheme. I see a need for multiple communications paths, both analog (fax modem) and digital (ethernet DSL/Cable/Satellite) to accomplish what you want to do Francine. I may be mistaken. Can anyone else please confirm that the current communications architecture is an either/or type deal rather than the needed parallel scheme? Or is there a way to operate both in parallel that Francine and I are unaware of? And what software are you trying to make work for faxing Francine? Have you asked their technical support people about your situation yet? k On Saturday, February 15, 2003, at 10:41 AM, Francine Mack wrote: > Are there known issues with the internal modem in the 450 mhz cube? > I am trying to use it for faxes. I don't think that I have a software > issue. > I have tried various things to troubleshoot this. I have reinstalled > the software and checked that the phone line was attached to the port > securely.I would appreciate comments on testing the modem. I use a dsl > modem for the internet. > TIA, > Francine > > Cube 450 mhz, OS 10.2.4, 640 megs ram