[CUBE] Powerlogix vs Sonnet

[Robert Jagitsch]

Chris,

Being the first to ship upgrades for the Cubes, we had great rapport 
with people on the list. Speaking frankly, we had a couple of 
incidents that caused us to lose favor, and we are working very hard 
to overcome that. The only way is to accomplish that is to prove it 
and that's what we are going to do.

Thanks for everyone's comments both pro and con...they are all useful.

Robert


>My 2c
>
>Maybe I am missing the point. But every time someone on the list has a gripe
>about the bad service at Powerlogix, someone from powerlogix actually takes
>the time to write a reply to the list! Is that bad service?
>If I complain about Microsoft office, do you suppose a helpful reply will
>pop up on the list the next day. I doubt it.
>I have never bought anything from powerlogix, and from the reports, I kind
>of lean towards the Sonnet when the time comes for my upgrade, but I think
>you should give powerlogix some credit for the service.
>
>Chris
>

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