I second that emotion, credit where credit is due for list presence and hearing the cube community, but service is still way behind. John Guy > Chris, right you are! > And the reason I thought it would be great to purchase a powerlogix > product is their presence here on this board and their continuing > commitment to the cube. Which I still think is great and I'm sure they > have many happy customers. My experience is that if you need to deal > with support you are SOL. Just don't have any problems and everything > will be fine. I feel lucky to have only lost $300 on this adventure and > can only relate to others that my opinion of PL support is that its > worse than merely poor or slow but in fact antagonistic. > But, that's just my own personal experience. > > If the subject comes up, or Robert wants our opinion of a new product I > will certainly reiterate my opinion based on my experience. I honestly > can't give them any credit for "service". > jeff