[CUBE] Strange error message

[Phil Mitchell]

Laurie,

Your credentials are so impressive that I will now return to "list 
lurking" so as not to further expose my obvious lack of same...

To all those who read any of my posts trying to help - please disregard 
and DO NOT implement any of my suggestions... no harm was intended...

My apologies to all...

'bye,

pm


On Jan 29, 2004, at 12:42 AM, Laurie A Duncan wrote:

> As a Mac Consultant with my own business in NYC and a significantly 
> broad
> client base, I have to say that a large percentage of kernel panics 
> are, in
> fact, hardware related. Even so, software-induced KPs are relatively 
> simple
> to diagnose without the need for a reinstall (archive or otherwise) of 
> the
> OS.
>
> Laurie
> -- 
> Founder, Editor, FAQ-checker
> http://cubeowner.com
> Home of The Mac Cube FAQ!
> AOL IM/iChat: cubeownernyc
>
> On 1/29/04 12:00 AM, "J.C. Webber III" <jcw at kingoblio.com> typed the
> following:
>
>> I don't mean to be harsh either, but this is the typical support
>> engineer's response.  Get it fixed and the customer off the line
>> as quickly as possible.
>>
>> Never mind that this 'shotgun' approach removes any possiblity
>> of discovering the root cause of the problem, thus providing
>> the user with some clue as to how to avoid a reoccurance.
>>
>> A complete scratch install should be the last resort, when you've
>> effectively given up, not the first thing you try.
>>
>> -- jcw
>>
>> Phil Mitchell wrote:
>>
>>> Well, we have not seen a hardware-related KP to date, but maybe it is
>>> the climate down here in Miami, eh?? Archive installs are not painful
>>> things (alá the ole "clean install" in OS 9!!), and software updater
>>> will take care of the rest - in just a few short hours!!
>>>
>>> pm
>>> Yeah, seems a bit harsh, but as an Apple Consultant, trust me on 
>>> this...
>>>
>>> pm
>>>
>>> On Jan 28, 2004, at 12:21 AM, Alan Thompson wrote:
>>>
>>>> really?  b/c of one kernel panic?  i mean, a kp is bad, unkay, but
>>>> reinstalling seems a bit rash.  i dunno.
>>>>
>>>> On Jan 27, 2004, at 10:25 AM, Phil Mitchell wrote:
>>>>
>>>>>> That is the new KERNEL PANIC indicator... you should do an archive
>>>>>> install ASAP and do the software updater thingy 'til you get back 
>>>>>> to
>>>>>> 10.3.2...
>>>
>>>
>
>
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