OK, thanks. cd /private/tmp/501 returned no such directory found. so I downloaded the installer, which seems to have worked OK. Ken On Jun 4, 2004, at 10:03 PM, atoa at krak.net wrote: > In terminal, cd /private/tmp/501 > If ls -al doesn't show you as the owner of TemporaryItems, with > permissions of drwxr-xr-x, it is time for you to repair permissions. > > If it does, I'd try the download again. > If it still doesn't work, download the updater directly and run it. > > > On Fri, 4 Jun 2004, Ken Johnson wrote: > >> While attempting to update the OS to 10.3.4, I got an error message >> that the download didn't verify correctly. Then, a screen that >> says: >> >> Make sure you have permission for >> /tmp/501/TemporaryItems/com.apple.SoftwareUpdate >> >> I can't even find it, let alone verify permissions on it. Any ideas? >> >> >> Ken >>