Could this be the problem: http://www.adobe.com/support/techdocs/26b3e.htm Adobe has a pretty good Support KnowledgeBase. If the above isn't your problem, maybe you can find a solution to your problem there. Brian Conner -----Original Message----- From: Power Macintosh G4 List [mailto:G4 at lists.themacintoshguy.com] On Behalf Of Paul McMillan Sent: Tuesday, April 22, 2003 10:31 AM To: Power Macintosh G4 List Subject: [G4] Acrobat/Illustrator conflict Recently developed an apparent conflict with Illustrator v9.0 Message comes up "Acrobat PDF file format is having difficulties. The file may be damaged." After hitting the " OK " I lose ALL tool boxes and floating pallets. Switching from Illustrator to another program , then back sometimes brings the pallets back , but not always. Also I've put the computer to sleep ? by using the Illustrator Key command to convert text to outline ( Apple, Shift, O ) Paul McMillan tshirt at sympatico.ca