Uhhh - For those of us who weren't around to watch the Rockford Files..... what were the phone practices you refer to? Tks John On Saturday, August 16, 2003, at 10:09 AM, jgvp wrote: > Snow White: you're preaching to the choir. The best education on > handling phone calls I learned from watching the modus operandi used > on unsuspecting people by Jim Garner acting as a private detective in > the Rockford Files back in the 70s. I have rarely if ever since > answered questions posed over the phone, especially since I can't > verify for certain who it is I am talking to. Some use the "we're > conducting a poll" approach, which to me translates into "I'm a nosey > neighbor down the road who would just love to know your private > details, likes and dislikes, and salary range." You have been warned ! >