John Erdman wrote: >Uhhh - For those of us who weren't around to watch the Rockford >Files..... what were the phone practices you refer to? Private detectives, as well as people with even worse intent, often use human engineering on the phone; that is, posing as someone they're not (an IRS agent, the police, the motor vehicle administration, the electric power utility, whoever) to get information you wouldn't give to "just anybody." Time after time, human engineering beats high tech when it comes to breaking into phone systems and corporate networks, as well as getting individuals to tell you things they'd never tell a stranger at the door. Worked for Jim Rockford every time on the show. But getting back to the topic, I think several posters are missing the point: Apple's marketing and advertising is almost never geared to the faithful, some of whom frequent this listserv. They know we'll buy some Apple product if it's cool enough. They want the people who see themselves as hip (iPod ads), people who've had really negative experiences with PC's (Switch ads), people who might normally be in the market for a car or other product that supposedly shows how big a certain part of the male anatomy they have (G5 ad), and so on. (If you feel belittled or shunned by such market segment-dedicated advertising, relax, it could be worse: at least you're not the target audience for dimwitted Dell ads, which I guess is people with IQ's at least standard deviation below the norm.) No company ever knows in advance what will sell really well and what will flop. Market research may mean we'll never see another Edsel, but it can't tell, either, when a single product (e.g. the original iMac) hits a chord with the buying public and designing class so well that its look and feel gets copied in many other market areas (translucent, colored, everything). Sorry if the Edsel is too ancient a reference, but I'm old enough to remember Jim Garner's best series: Maverick. Joe Gurman -- "I love deadlines. I love the whooshing sound they make as they go by." - Douglas Adams, 1952 - 2001 Joseph B. Gurman, NASA Goddard Space Flight Center, Solar Physics Branch, Greenbelt MD 20771 USA