> > Snow White: you're preaching to the choir. The best education on > > handling phone calls I learned from watching the modus operandi used > > on unsuspecting people by Jim Garner acting as a private detective in > > the Rockford Files back in the 70s. > Uhhh - For those of us who weren't around to watch the Rockford > Files..... what were the phone practices you refer to? I was guessing he was referring to Rockford's answering machine, which answered every call (every episode started with a different caller). -- ---------------------------------- personal: http://www.armory.com/~spectre/ -- Cameron Kaiser, Floodgap Systems Ltd * So. Calif., USA * ckaiser at floodgap.com -- Microsoft Windows is the IBM 3270 of the 21st century. ---------------------