I cannot help you with your pref but to suggest a router may make a difference. I use Sympatico DSL and their "connect" program is OK but has many little annoying problems. I got a router and have never needed to use the little connect program since-the router takes care of it. Routers are very easy to configuer. Since it was my first router I got a Mac supported (Assante). It was a wee bit more but my set-up manual was written for a Mac (and PC). If I needed another D-Link is good but no Mac specific instructions. Check out this website to find out more about most ISPs. It also contains alot of info and I would not purchase BroadBand before looking at what others have said about the company. http://www.dslreports.com Hope this helps. jj