Hi Steve, did call them, have a new processor upgrade board coming in Thursday. will do the chess test again. How did you make out with your new (replacement) processor? Richard Steve Goldstein wrote: >Go to the site (macsales.com). Find Customer Service. Send e-mail requesting an RMA (or, maybe you have to fill out a form with the purchase order number, serial number, etc.,--I forget). But, they were pretty swift about it all, and very decent, and they shipped the replacement out the day after I mailed them the defective one by USPS Priority Mail. > >--Steve > >At 4:07 PM -0400 7/4/05, Rick Nagle wrote: > > >>So, you mention OWC will replace the processor? >>how does one get the ball rolling for a new processor, that can pass the Chess Test.? >> >> > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/g4/attachments/20050705/94ce9b8d/attachment.html