[G4] weird printer problem

[Al Poulin]

Margaret:

You've provided a nicely complete problem statement.

If you have note already done this, shut down for several minutes and  
then start up.

Possibly you need to shut down and then start up with a four finger  
salute to reset the PRAM.   Here is Apple's description in a Help  
file:  "Shut down your computer. Turn the computer back on and  
immediately hold down Command-Option-P-R, continuing to press until  
you hear the startup sound for the second time. This resets the  
computer’s parameter random-access memory (PRAM)."  Sometimes, this  
works only after hearing the bong three, four, or five times, but try  
two first.

Next item would be to get a fresh printer driver from the Canon web  
site.  Go through the printer setup.  I'm not sure where this is with  
Tiger, either in the Applications>Utilities folder or in System  
Preferences.

Good luck,
Al Poulin

On Sep 26, 2008, at 2:06 PM, Margaret Krakowiak wrote:
> My setup: G4 450 DP gig ethernet running 10.4.6
>
> Today I tried printing something from Photoshop and
> my printer utility popped up with "error 300: printer not responding,
> make sure printer is connected and turned on". (It's a Canon i960).
> It's connected directly to my computer via a USB port. It is turned  
> on.
> I tried printing from Preview, same thing. Then I printed a nozzle  
> check
> from the printer utility, and that worked fine, I could hear the  
> printer
> testing nozzles, etc, and then it printed out. To me, this would  
> indicate
> that the printer is communicating with my computer, no? So why can't
> I print?
>
> What I've done so far: rebooted, repaired permissions, checked in
> system utilities to make sure the printer was selected. All ok.
>
> The only thing I did recently was to replace my pram battery. I got
> this computer in '99, and it was still the original battery. I was  
> having
> no problems, but I thought it must be time. That went without a  
> hitch, I
> swapped out the battery, and hit the cuda switch. That was a week  
> ago and
> all has been well. (The only reason I mention it is because I  
> haven't printed
> anything since before I did that.)
>
> Any ideas? I'm at a loss as to what the problem could be.