On 28/8/2006 7:50 AM, "janesprando at comcast.net" <janesprando at comcast.net> wrote: > Tony, Epson support is closed on weekends, just my luck! So I did the web site > support. I got an email this morning and all is fixed! if anyone needs a copy > of how to get a printer and scanner working after updating, I can forward it!. > > Basically, I had to uninstall/trash the scanner stuff and insatll the updated > driver from Epson. > > -- > Jane So next time you will go to Epson support first. Considering how relatively unhelpful most ongoing tech support is for most products, Epson has to be one of the best out there. I am always pleased to have an Epson when something goes wrong, for both my recent Epson, but also the one I have that was made last century, and yet is still supported by the company. Tony http://www.tonyjohansen.com A Life Of Art