[HM] Epson SCANNER won't scan after upgrade to 10.3

[janesprando at comcast.net]

Tony, Epson support is closed on weekends, just my luck! So I did the web site support. I got an email this morning and all is fixed! if anyone needs a copy of how to get a printer and scanner working after updating, I can forward it!.

Basically, I had to uninstall/trash the scanner stuff and insatll the updated driver from Epson. 

--
Jane

 -------------- Original message ----------------------
From: Tony Johansen <tjoh7019 at bigpond.net.au>
> On 26/8/2006 9:20 AM, "janesprando at comcast.net" <janesprando at comcast.net>
> wrote:
> 
> > I thought I was safe with the printer fixed after upgrading. Now the Epson
> > RX600 won't scan. I get a message that says that there isn't one connected!
> > Epson uses Smart Panel and it there in the applications folder.
> > 
> > Can someone please tell me how to get the scanner working again?
> 
> Straight to Epson support, do not pass go! Sounds like the exact problems I
> had with my GX5300, Smart panel wouldn't work, then only partly work. It
> took the boss of the department to get it right, but he did, and the Smart
> Panel works a treat now.
> 
> Having said that, all printer functions always worked perfectly if inputed
> manually using the LCD display on the printer. If yours can work manually
> too, that will get you working until you get this issue sorted.
> 
> 
> Tony
> http://www.tonyjohansen.com
> A Life Of Art
> 
> 
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