You need to use the number printed on the stick-on labels that came with the package... It's longer than the one that shows up in the "about" box. If that's what you've tried, sorry, I can't help. Mike Nelson > In order to update FCP 3.0.2 to 3.0.4 I went to the download site. > > The Registration Number field would not accept my (case sensitive) entry > ("Invalid number" error) - actually have two FCP Reg numbers - one for 1.25 > and another probably for the 3.0 Upgrade disk. Anyway, neither works. > > Spent time looking for a place to contact on the Apple site. No joy. 'Need a > link or address to contact Apple about this incident? > > Any offers? > > Thanks, > > PJ