You are selecting Encryption (copy-protection) and then are unable to make a copy. Change that to NONE. sb On 11/24/02 6:32 PM, "jc" <jc at his.com> wrote: > At 8:28 AM -0800 11/24/02, sb wrote: >> Put the DVD in your drive. Open up Disk Copy Utility. Create New Image from >> Device. Save it someplace convenient, like your desktop. Eject the DVD. >> Then, still in Disk Copy utility, Burn Image. Find the image you just >> created and select it. Put in a blank DVD and burn away. > > OK, I open Disk Copy Utility and have some options under image format: > > Read/write > Read/only > Compressed > DVD/CD Master > > Then under Encryption two options: > > None > AE5-178 (recommended) > > I chose DVD/CD Master and the AE5-178 (recommended) > > Now when I drag the icon for the disk in the drive I get the > following error message "image volume operation failed with error 1 > (operation not permitted) > > Did I make the wrong choices above?