On Wednesday, April 16, 2003, at 11:55 PM, Charles Martin wrote: > There are three reasons why people say bad things about Norton > Utilities: > > 1. Since they were bought by Symantec, it seems to take *at least* > three point releases before the thing is actually safe to use. <snip> > > 2. Numerous people (including myself) have experienced severe problems > when the product was installed on our hard drives. <snip> > > 3. The inability of the product to catch and fix all problems. <snip> I've yet to find one that does, that's why its good to have more than one disk utility available. To add to your list: 4. There first versions of Speed Tools (the disk optimizer) were a bit flakey and were reported to damage many drives (though I never had a problem with it personally). IIRC the problem was associated with the optimization process being interrupted for whatever reason. 5. They were very slow in supporting HFS+. I think that earned them a lot of ill-will and gave TechTool Pro a chance to gain market share. 6. The snowball effect. It seemed like the ill-will from (5) changed Norton from being the utility everyone seemed to recommend, to the utility nobody could recommend, to the scapegoat of the utility world. -Mike