Yes if they have no restocking fee because it's opened yo should pack it up and get them to put you on the prepaid rain check list. You need no excuse to return it. Just have to get them to acknowledge that the 4x 105 is what you wanted and deserve. Kunga On Saturday, January 4, 2003, at 07:10 PM, Mike Stanley wrote: > On Saturday, January 4, 2003, at 05:34 PM, Thubten Kunga wrote: > >> Bummer about having already opened the box. The media rating >> determines the maximum speed the recorder will allow you to burn at. > > Why would opening the box matter? Office Max has a very liberal 30 > day return policy and I've had no problem returning or exchanging > several opened pieces of hardware to them.