[MV] Re: VV and 10.2.2

[John Melby]

On Tuesday, November 26, 2002, at 05:12  PM, Domains4Days.com wrote:

>  As you can read from the various threads on this list -  there are 
> still a
> bunch of problems using ViaVoice  - even in 10.2.2. ( it's possible 
> that the
> inability to  update your voice model might be specific to 10.2.2 -  I
> believe I remember successfully doing this in 10.2.1 ...?) Personally, 
> I did
> not experience too much that was worse than previous OS's  beyond what 
> was
> already discussed here.
>
> * Basically - with all the flaws -  I'm still  happier using the 
> ViaVoice (
> with 10.2.2 ) -  More than any of the other speech recognition 
> programs. ( I
> sure hope they can come up to speed soon and give a competitive edge to
> voice-recognition on the Mac...  I'm still waiting...)

I agree--but it certainly would be considerate of IBM to let us know 
what, if anything, is to be done with ViaVoice, or if it will simply be 
allowed to die.

FYI--I thought that list members might be interested in this reply from 
IBM ViaVoice Tech Support to a recent e-mail from me to them about the 
correction window bug, since the statement that "[w]e are currently 
working on the matter and would expect to be able to report back to you 
in the very near future" seems to imply--or at least that's how I 
interpret it--that a ViaVoice 3.x update may appear soon.

Begin forwarded message:

>> From: "Joe Goss" <JOEGOSS at uk.ibm.com>
>> Date: Wed Oct 9, 2002  2:32:42 PM America/Chicago
>> To: John Melby <jbmelby at Ameritech.Net>
>> Subject: Re: IBM ViaVoice ref 09102-55064-01
>> Reply-To: vvmacus at uk.ibm.com
>>
>> Dear Professor Melby
>>
>> My apologies firstly for not replying sooner to your letter.
>>
>> Indeed, the item is known to IBM as an issue, but unfortunately we 
>> are not
>> able to clarify this further for you at present. We are currently 
>> working
>> on the matter and would expect to be able to report back to you in 
>> the very
>> near future.
>>
>> Kind regards
>>
>> Joe Goss
>>
>> IBM Speech Products Global Technical Support Team
>> Please reply to vvmacus at uk.ibm.com. If you reply
>> directly to the Agent handling your query, we can't
>> process your request for support.
>> http://www.ibm.com/software/speech/support
>>
>> From:      John Melby <jbmelby at ameritech.net>
>>
>> To:        ViaVoice Mac US/UK/IBM at IBMDC06
>>
>> cc:
>>
>> Subject:   Problem with ViaVoice 3.0 for Mac OS X
>>
>> Status:    Accepted
>>
>> Category:  ViaVoice for OS X
>>
>> Sub Category:     Other
>>
>>
>> ViaVoice 3.0 for Mac OS X
>> TSID: xxxxxxxxxxxx
>> Mac OS 10.2.1
>> DP 1.25 GHz G4 Power Mac, 1.5 GB RAM
>>
>> Do you intend to update ViaVoice 3.0 so that new words and/or phrases
>> can be added in the Correction Window? As of now, when this option is
>> chosen from the pop-up menu, nothing happens. The only way to add 
>> words
>> and/or phrases is to go to the "Manage My Vocabulary" component, which
>> is unacceptably cumbersome.
>>
>> I have previously reported this by telephone, at which time I was told
>> that you were unaware of the existence of this problem. The problem 
>> has
>> however been extensively discussed on the MacVoice Speech Recognition
>> List <MacVoice at lists.themacintoshguy.com>, so any statement to the
>> effect that it is unknown to IBM Tech Support would be disingenuous.
>> Please look into this, since for me it is the only serious issue with
>> an otherwise superb piece of software.

================
John Melby
Emeritus Professor of Music
University of Illinois at Urbana-Champaign

jbmelby at johnmelby.com

http://www.johnmelby.com
----------
"Ich sitze in dem kleinsten Zimmer in meinem Hause. Ich habe Ihre 
Kritik vor mir. Im nächsten Augenblick wird sie hinter mir sein."
          --Composer Max Reger's response to an unfavorable
             review of one of his works in a Munich newspaper.