When ViaVoice says it's collected enough to update my voice model, and I say yes, it churns and says processing failed, with "rc=0 in step 16". Any wisdom out there about this? VV Tech support recommended, and I repeat this verbatim, that I "learn to live with it." (But I want my voice model to keep improving...) This started with Jaguar. But on the chance it's a corrupt voice model, I'm experimenting with old backups. __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com