So I spend the whole morning downloading and trying to install the new Quicktime only to be greeted with a dialog saying that it could not be installed "at this time. Please try again." So I try again and it starts the download from scratch. To Hell with this, I am not going to waste another 3 hours downloading it again. Surely there is somewhere on the disk where the downloaded file exists so I can try to install it manually. Can anyone help me out? jg