I have reported these new and unexplained M$T Office errors: Compile Error in Hidden Module: UTILS Now I see another kind of error, in a utility: When trying to mount and install a .dmg, using Disk Copy (v 10.2), the process starts, the install routines comences, the checksum is verified, and then: Disk Copy helper unexpectedly terminated This of course is just information. I have no idea where the Helper is nor why it decided to terminate my installation process. It happened the other day, and it just happened again, with Nikotel4MacV193.dmg This error completely prevents the installation process, UNLESS one of you knows any workaround for installing a .dmg, without invoking this Helper.... I had been hoping to make some calls over Christmas using VOIP technology on the Mac, but I seem thwarted at the outset ! regards, Trevor