[Ti] Hello, can anyone READ these days?

[Robert Ameeti]

>I assume this was a problem with Earthlink servers so I notified them to please see what was
>going on else all my lists would be unsubbed. I think tech support, everywhere, has hit rock bottom, either that or no one can read.

No. I think it is about all tech support departments have put their personnel through the Evelyn Wood Reading Dynamics speed reading course. They can scan an email very fast and pick out the 8 words that summarize what the problem is. All they then have to do is press on of the 12 function keys that will auto type an email back telling you how it was your fault.

This is a very economical way to run tech support.

> I simply told them that the list I was on had a message rejected by ELN because apparently ELN was down. Pretty straightforward eh?
>
>Three emails described a variety of causes, none of which made sense:
>
>1 - We did not send that, it was spam. (I never said they sent it! It was sent by the Ti bot.)
>2 - The address was wrong. (Nope)
>3 - Your address was forged. (Hardly)
>4 - You have a virus. (Hahaha, I won't even go there)
>5 - Another stupid response I can't remember.
>
>I emailed back to say, I have already told you what caused the problem, now I want to know why this is happening so often. (ELN being down) <whew>

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Robert Ameeti
mailto:robert at ameeti.net

Pentium wise, pen and paper foolish.
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