>>thanks Michael, >>but I am not sure where to find that. all I can find is the button >>for renewing the lease. >>And after hitting that it still doesn't reactivate. >>anymore help would be much appreciated. In your network settings there should be a router address, eg. Router: 192.168.0.1, for most routers, entering that address in your web browser window will bring up the management interface for the router. If this is not the case, the manual for your router should instruct you how to access these settings.