[Ti] waiting for my TiBook

[Gary Wall]

They had mine for about 3 weeks when I first got it.
I sent an e-mail to sjobs at apple.com. That afternoon, someone called me 
and was very apologetic about the delay, they asked if there was 
anything they could give me for the wait. So I got a free battery out 
of it. They also offered to pay up to $500.00 (Canadian, might be 
different amount in the States). for a laptop lease. (I would pay and 
submit the receipt to be re-inbursed). It took awhile to get the 
battery, when someone followed up with me, I told them I was still 
waiting on the battery, so they gave me a power supply for my laptop, 
The next day I got my battery (I'm sure it was already on it's way when 
they called they day before). A few  days later, I got my spare power 
supply. (good thing too, because my cat chewed on my power supply cord 
and ruined it, she likes to get zapped. Stupid cat).
Hope this gets you some free stuff and your laptop back.

Gary
On 18-May-04, at 7:36 AM, Silvo Conticello wrote:

> Hello everybody,
>
> My computer has been away for fixing for 3 weeks. Today they have 
> called me and  told me that at the Apple 'garage' they've 
> misunderstood the problem and they were fixing the wrong thing and 
> now, AT 3 WEEKS, they are back to square 1...
> Does anybody knows if there is a maximum time that they can keep my 
> computer (on a legal basis)? Can I ask them to lend me a computer 
> until I get mine?
>
> Thanks,
> Silvo
>
>
> Silvo Conticello
> TiBook 500MHz, 1GHz RAM, 60Gb HD, OSX.2.8
> Cambridge
> UK
> E-mail: silvoc at tiscali.it
>
>
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