[Ti] TiPaint

[Thomas Seid]

Geez!
Too bad I already sent them my $25 bucks plus $5 1st class....obviously 
slooooooow shipping!
Thanks for the replies
Tom
On May 19, 2004, at 3:30 PM, Scott Smith wrote:

>
> On May 19, 2004, at 4:31 PM, Sam Hotchkiss wrote:
>
>> I developed the first ever touchup paint for the TiBooks, and I found 
>> that
>> not all TiBooks are exactly the same color, so it didn't match 
>> everyone's
>> book.  Not wanting to deliver a less than adequate product, I 
>> discontinued
>> selling them.
>>
>> I have heard nothing but bad things about TiPaint.com (I still get 
>> emails
>> asking me for paint 2-3 times a week, even though I stopped selling 
>> it over
>> 2 years ago)
>> -- 
>> Samuel W. Hotchkiss
>> Apple Product Professional
>>
>
> This shouldn't be rocket science.   Any touch up paint will not be "as 
> nice" as the original finish. It goes on with a finger nail polish 
> brush unless you want to spring for a air sprayer and tape the area 
> off.   The issue here is customer service.  Sam probably did his level 
> best to make people happy with his product.   The company in question 
> takes your money, doesn't answer emails when customers are waiting and 
> waiting to receive the purchase.  I personally sent three queries that 
> no one cared to answer.   IMO, this company is defunct.  Maybe they 
> don't realize it yet, but creating customer experiences like mine is 
> an assurance that product will not sell in these times of 
> communication.  O'grady was about to receive a complaint from me for 
> advertising this product on his site.  Just guess what I would tell 
> someone if I were asked to recommend this product.
>