bribes work some of the time, depending. thanks for the link! i'll do my part, the rest is up to God's intervention. chris http://live365.trakhelp.com/bin/answer.py?answer=30&topic=-1 You may have to contact Live365's support for specific firewall settings. They will most likely ask about the router to see if it's one they can assist you with. Otherwise, the best they can do is provide you with the technical firewall settings that you'll have to ask/request/beg/bribe your tech person to set up. -- Eugene Lee