[X4U] [To] Amazon service

Aron S.Spencer aron at r8ix.com
Thu Dec 23 06:50:39 PST 2004


"For those customers experiencing problems with Amazon, its customer 
services number — which it fails to advertise on its website — is 
020-8636 9200, followed by option 1 and then option 4."

<http://www.timesonline.co.uk/article/0,,2-1413500,00.html>

On Dec 22, 2004, at 8:54 AM, Roy van der Westhuizen wrote:

> Hi there, I wonder if anyone on this list can help me.
>
> I ordered items from Amazon.co.uk on 4 December. I received a mail 
> confirming their despatch by international mail later that day. 
> However when I went in after a week to check the progress of my order, 
> it says no orders have been despatched during the last 30 days and the 
> other optional time periods.
> There seems to be no enquiries or complaints email contact address. 
> The "Help" link is pretty unhelpful.
> Amazon.com also seems to be like that. In the past orders have always 
> been despatched and sent and arrived, so I have never encountered this 
> problem.
> Very [OT] for this list, but maybe someone has had experience with a 
> similar problem.
>
> Regards,
>
> Roy
>
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Aron S. Spencer
Elizabeth, NJ 07202



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