I just wanted everyone to know that the issue with the newer iPods and PC's can be (for the most part) resolved by buying an Adaptec 4300 Firewire card. Infact, it's recommended for iPods right on the packaging. I installed it on the PC, booted, the iPod reformat window appeared and we were off. Took about 20 minutes to copy the 803 songs he had. So, if anyone has a PC and are trying to get their iPod to work, buy the Adaptec 4300 firewire card before you try anything else. It seems even the USB 2.0 cards are flakey. Nanc "Sorrow looks back. Worry looks around. Faith looks UP!"