Did you try "switch identity" under the Entourage menu? It might be still there under a different name. Jim > From: Kirk McElhearn <kirklists at wanadoo.fr> > Reply-To: "A place to discuss Mac OS X for the casual user." > <x4u at listserver.themacintoshguy.com> > Date: Mon, 18 Oct 2004 16:05:40 +0200 > To: "A place to discuss Mac OS X for the casual user." > <x4u at listserver.themacintoshguy.com> > Subject: Re: [X4U] While on the subject of Entourage 2004... > > On 10/18/04 3:56 PM, "Jesse Leo" <jleo at projectsupport.com> wrote: > >> ... A bizarre issue this morning -- a user opened Entourage 2004 and her >> account was gone. No messages, no folders, nothing. Only the "Welcome to >> Entourage" email. >> Checked for the database is the Office 2004 Identities and it is there, >> about 18 megs in size (the user is pretty new, so there isn't THAT much >> email). So it's almost as if all of the mail is there, but can't be >> accessed. Rebuilding the database didn't help. > > Did you try importing the database as if it were an older identity? > > > Kirk > > Author of: How to Do Everything with Mac OS X Panther > - - - - - - > Read my blog: Kirkville -- http://www.mcelhearn.com > Musings, Opinion and Miscellanea, on Macs, iPods and more > Kirk McElhearn | Chemin de la Lauze | 05600 Guillestre | France > > > _______________________________________________ > X4U mailing list > X4U at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/x4u