On 22 Oct 2004, at 15:20, Birgit Rhoads wrote: > Your repair experience is unfortunate. Apple repair stateside is > wonderful. My iBook, still on warranty, had a serious accident > causing the need for HD replacement. Turn around time was two days! Yup. My understanding is that when comparing service in the US to that in the UK you're comparing Apples to Oranges ;-) But then I guess that's true in a number of areas. > Have you tried duct tape;)? I use AppleScript quite a lot - which is referred to as digital duct tape. Does that count? Simon Forster _____________________________________________________ LDML Ltd, 62 Pall Mall, London, SW1Y 5HZ, UK Tel: +44 (0)70 9230 5244 Fax: +44 (0)70 9230 5247 _____________________________________________________