> From: KJS <explorerguy at mac.com> > > I purchased BTV Pro last week, but am having trouble capturing video. I've > sent several messages to the vendor, <support at bensoftware.com>, but haven't > received ANY responses, so I'm hoping one of you can help. > > The problem: > I'm getting an error message (999,-3) after a couple of minutes of > recording. I'm using an empty, brand-new 200GB hard drive, so I don't think > space is the issue. > > Maybe it's my settings, and I'll appreciate any suggestions as to the > optimum settings for capturing video from a VCR, which I intend to use to > export video to iMovie and iDVD. Give is more information. Hardware, OS, actual error, why BTVpro, etc.