Jesse Leo said: >I know it's kind of like finding a needle in a haystack, but a client here >gets very frequent crashes in MS Office 2004. Seems to mostly happen when >she highlights text to change font, or hits the drop-down within Entourage >to change font. Most people are telling me there is a damaged font -- any >ideas what I can start looking for and how to troubleshoot? Start by uninstalling all of the fonts that are in the Fonts folder in Classic. Usually it is a dingbats font. Randy B. Singer Co-Author of: The Macintosh Bible (4th, 5th and 6th editions) Routine OS X Maintenance and Generic Troubleshooting http://www.macattorney.com/ts.html