Hi Linda- Thanks for the suggestions. I have already set up a new identity; that works. I will be trashing the entourage prefs, but will also try your other suggestions. Thanks again, Bill On May 10, 2007, at 3:51 PM, Linda wrote: > On 5/10/07 12:21 PM, William Morse wrote: > >> Has it hit a size limit? Is >> there anything I can do do extract the email data? > > <http://www.entourage.mvps.org/database/size.html> > > You can use a text editor (such as BBEdit) to chip text out of the > corrupt > database. It's not pretty, attachments are lost, text is only somewhat > recognizable amidst gibberish characters, etc. But if there's some > bit of > text you HAVE to have out of a very important email, it's doable, > better > than not having it at all... but only barely. > > Before you go that route, you might try zipping the database and then > accessing the new copy after unzipping it again -- or simply > duplicating the > database on your hard disk, accessing the duplicate instead. You > might try a > Safe Boot, and then trying to access the database. You might also try > running a third-party disk utility (such as DiskWarrior). > > You might also try a new User on your wife's Mac, to make sure > there's not > some other corruption in the User that's causing the failures in > your wife's > main User. > > > _______________________________________________ > X4U mailing list > X4U at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/x4u > > Listmom is trying to clean out his closets! Vintage Mac and random > stuff: > http://search.ebay.com/_W0QQsassZmacguy1984