On 01/23/08, Paul Moortgat <paul.moortgat at pandora.be> wrote: > > A family member has an iMac for 5 year. Now when she needs to > restart, she has to do it 10-12 times before it will work. > After the successful restart everything works until the next restart > is needed. She now leaves the iMac on all day. Sleep at night. > Is this a power supply problem? Or does she needs to do something else? Do these steps, one at a time, and stop when the problem's fixed. First is run the Apple Hardware Test program that came with the machiine. Second is to zap the PRAM (restart holding down the CMD+OPT+P+R keys until she hears at least three bongs). Third is to reset the open firmware: restart holding down the CMD+OPT+O+F, enter these commands, one at a time, followed by hitting the return key-the last one reboots the machine: reset-nvram set-defaults reset-all If these don't fix the problem, depending on which OS, see these: OS 7.x-9.x: <http://docs.info.apple.com/article.html?artnum=16473> OS X 10.3.9 and earlier: <http://docs.info.apple.com/article.html?artnum=106464> OS X 10.4: <http://docs.info.apple.com/article.html?artnum=25392> OS X 10.5: <http://docs.info.apple.com/article.html?artnum=307005> Or this for general iMac issues: <http://docs.info.apple.com/article.html?artnum=301287>