>I would like to find a way to access a laptop >(for support purposes) which will be mobile and >connecting from different Internet cafés or >other locations where the preconfiguration of a >NAT router to a known local IP number is not >possible. > >The laptop has dynamic IP software installed, so >it will phone home with the current WAN IP >number with which it would be connected to at >any given time. But how, with Timbuktu, Apple >Remote Access, VNC, GoToMyPC, or whatever, might >I be able to access it behind a NAT router (what >I assume to be the most likely scenario) which >won't have any port forwarding set up, and with >which we will have no administrative control? Do you have to be able to reach the client computer whenever you wish? If you can count on cooperation from the client, then maybe TeamViewer would do it for you. It's free for personal use, works on Macs (OS X 10.4 and 10.5) and Windows. It works really well. <http://www.teamviewer.com/index.aspx> Daly ----------------------