All rules are off and it started again to not receiving mails on that iMac. I even used the latest DW. I'll wait till tomorrow to call my provider. The strange thing is that on my Power Mac, I regularly have the message that I need to send a mail later. Now and then I need to try 4 times before the mail is out. Paul Moortgat On 01 Jan 2009, at 20:12, Steve Self wrote: > Any number of things... > > 1. check that you are still connected to the internet (get new > webpages?) > > 2. restart the machine and the internet router... > (fixed?0 > > 3. Check to see if the mail-server her address uses is up and running. > Check the address via webmail... works? > > 4. make a note of her account settings > username, password, incoming server, outgoing server > > check to see if the servers are exactly correct (do you have another > account using that server?) > > 5. before deleting that account and re-adding it, try and add her > account to your Mail App, with all her settings and then test it on > your machine... > > All this should either fix it or give you more info to see what is > happening... > > Steve