On 1/1/09 1:12 PM, Steve Self wrote: > 5. before deleting that account and re-adding it, Used to be that if you deleted an account in Mail, all the saved/stored mail associated with that account was deleted from Mail, too. Has Apple changed this in Mac OS X 10.4 of Mac OS X 10.5? If not, make sure that users have their email completely backed up somewhere -- a reliable backup, in fact -- before suggesting that they delete an email account and re-add it. It's such a big "Gotcha!" that I think it bears mentioning every time the suggestion to delete and re-add an account is made.