[X4U] First 2009 Mail problem

[Paul Moortgat]

I've rebuild permissions twice,  reset PRAM.  Then out of the blue I  
suddenly suspected the spam filter.  And indeed, one of them went  
bananas.  I still have 2 Rules to control.
I keep this mail anyway.  It might help in the future.

Paul Moortgat

On 01 Jan 2009, at 20:12, Steve Self wrote:

> Any number of things...
>
> 1. check that you are still connected to the internet (get new  
> webpages?)
>
> 2. restart the machine and the internet router...
>   (fixed?0
>
> 3. Check to see if the mail-server her address uses is up and running.
>    Check the address via webmail... works?
>
> 4. make a note of her account settings
>    username, password, incoming server, outgoing server
>
>    check to see if the servers are exactly correct (do you have  
> another account using that server?)
>
> 5. before deleting that account and re-adding it, try and add her  
> account to your Mail App, with all her settings and then test it on  
> your machine...
>
> All this should either fix it or give you more info to see what is  
> happening...
>
> Steve