[P1] Dead pixel issue

Robert Nicholson robert at elastica.com
Mon Nov 25 07:13:41 PST 2002


When I bought my tibook I specifically told the vendor before he opened 
the first box that I wasn't going to accept any screen with a bad 
pixel. The first machine they brought out. At the time 800 mhz ti's had 
a tuck on pixel right where the menu bar is and they um and ah'd for 
about 4 minutes deciding if they'd bring another machine out. As it 
happens they brought it out and I got a perfect screen machine. My 
approach was that I wasn't going to pay sales tax if I wasn't getting a 
perfect screen.  I'm pretty sure the manager was not prepared to bring 
out a third machine if the was any flaw seen in the second machine. 
 From memory I think we agreed verbally at that point that 2 was as far 
as they would go but at no time was I expected to buy a machine.

This was an Apple vendor in the Seattle area.

Recently that screen needed to be replaced before it had developed a 
fault and so the repair was a new screen sent from Singapore to 
Thailand. I did not ever see the screen before it was put on my machine 
and once I again I got lucky as that screen had stuck on pixels.

On Monday, November 25, 2002, at 11:18  AM, Jack Rodgers wrote:

> On Sunday, November 24, 2002, at 07:30  PM, B.J. Major wrote:
>
>> Because Apple (and other laptop manufacturers) have a rule that you
>> cannot claim a pixel defect unless you have a minumum of 7 pixels 
>> dead.
>
> Has anyone had any luck when purchasing a book when asking to see the 
> book before paying? I think the concept is that you are basically 
> stuck with what's in the box even if they have two dozen in the back 
> room.
>
> ---
> The #8 Reason we don't let kids vote:  They might vote to build for 
> children a $600 Million Dollar Publicly Funded Sports Stadium, just 
> like the adults get.
> Jack Rodgers
>
> Email: jackrodgers at earthlink.net
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