On 8/15/03 12:46 AM, "Brian Olesky" <brian4 at sbcglobal.net> wrote (edited for length): > > Meg, thanks for going to all that trouble. I finally got a "Level 3" Samsung > tech on the phone who said the answer is buying the sync cable for their > discontinued I-300 model. The problem seems to be that my I-500 model has > only been out a week or so, and so far it's still PC only, meaning I need > that old serial cable and a serial to USB adapter to make it work. Oh, the > joys of being an "early adopter." I'm glad the problem was finally (more or less) resolved. Good luck! Meg