[P1] iBook keyboard problems

[Jason Bennett]

Gorjan,

Have you tried calling Apple Europe directly to explain your situation? 
In the US/Canada, Apple arranges to have iBooks shipped to a single 
facility, so local Apple resellers don't even touch the laptop. Perhaps 
they have a similar program in Europe, which means it may be just be 
just a matter of following the shipping instructions they give you over 
the phone, and waiting for them to do the rest and send it back to you?

I also noticed that Apple does have some parts that users are 
authorized to replace themselves, such as keyboards:

http://docs.info.apple.com/article.html?artnum=50031

I guess the question is trying to get them to mail you a keyboard to 
replace your broken one.

The only other thing I can think of is calling the retailer who sold 
you the iBook to see if they can help in this situation.

Tell us how it goes,

Jason

On Friday, January 17, 2003, Gorjan Todorovski wrote:

> I tried to decrease the repeat rate for the keys, but it is not aa 
> settings problem since this happened with the 'A' letter only, and it 
> is too sensitive it just needs to be touched and it types, the other 
> letters need to be pressed to type.
>
> My problem is that there is no Apple Service in my country (Macedonia) 
> (there are not even Apple resellers). Maybe I had to think of this 
> before I bought the iBook, but I loved it so much I did not even think 
> of service.