On Wednesday, July 2, 2003, at 09:24 AM, david wrote: > Sheesh - the first thing any decent tech does is turn off the machine > to see if rebooting fixes the problem. The absolute LAST thing I would do would be to do a forced reboot since this will lose data and may damage files or hard drives. I would unplug the keyboard and mouse, USB, and plug them back in. Also any other USB device I would unplug... I would then drag the cursor, if it is moving, over to the dock to see if I can switch applications. Then I would try the Command+Option+esc to force quit the frozen application. Then I might try a few other things before doing a hard shutdown. I would only pull the plug as the absolute last resort and hope that the doctor shows me the same respect... --- The 2003 campaign begins... <http://www.JackRodgers.com> JackRodgers at earthlink.net