[P1] Airport Base Station trouble

[Michael Adams]

Brian Pearce wrote:

>> At this point he advised me to get in the car and take it to the  
>> nearest Apple service centre and get it fixed. I asked if that was  
>> covered by my AppleCare and he said that it wasn't; AppleCare only  
>> covers my iBook.
>
>
> According to Apple's web site  
> <http://store.apple.com/1-800-MY-APPLE/WebObjects/ 
> AppleStore?productLearnMore=M8852LL/A>:
>
> "Comprehensive coverage
> The AppleCare Protection Plan covers your Mac, as well as an AirPort  
> Card, an AirPort Base Station, and Apple RAM purchased for your Mac.  
> Power Mac and PowerBook customers can also enroll one Apple display 
> for  coverage, provided the Mac and display are purchased together."
>
> I checked the "Terms and Conditions" PDF file (further down the 
> page),  and it clearly states that AirPort Cards and Base Stations are 
> covered  if you own 'em and use 'em with the computer you've bought 
> coverage  for. (There's nothing that specifies that the items had to 
> be purchased  together, or anything like that.)
>
> Call Apple back and politely correct anyone who tells you otherwise. 
> If  necessary, ask to speak with a supervisor. (If there's one thing 
> I've  learned from my wife, you have to be persistent in these 
> situations.)  Good luck!


Awesome! Thanks, that looks like it could be useful to have on the 
screen while on the phone. I'll give them another shot and see what 
their answer is this time.

After my first try with Apple I opened up the base station and had a 
look around but couldn't find anything wrong. What I did notice is that 
the capacitors for the psu are the type being fitted to replacement 
Airport units, ie, one 220uF and one 68uF. I'm not actually sure when 
this base station was bought, since I got it second hand. Is it possible 
to find out?

Thanks again.
--Michael.