Dear list members, I just had bad news about the hard disk I was using with my iBook. It crashed while I was on holidays (and of course, I was planning to do backups when I get back). The disk is still on warranty, but before replacing it, I'm ready to pay to recover the files on it if possible. The tech at my Apple-reseller tried unsuccessfully with some software. He told me other companies could be able to recover the files. He specified "smart error" and "possible head crash". For your information, the disk does not mount at all, it makes an abnormal noise. Do you know (if possible, in Canada), a company that could try to recover the files? Will this void the warranty? What else can I do? Thank you very much ! Alex :-)